Gurugram based Indigo On Saturday, he said that he would support passengers affected by current disruptions due to the safety situation of India-Pakistan and the temporary closure of several airports.
To help travelers, the airline gives up all changes in change and cancellation for reservations made during this period. Passengers planned to fly to or from affected airports can now straighten via alternative airports nearby without paying additional costs. This flexibility applies to the Indigo network for eligible reservations.
Indigo has also announced its intention to operate special emergency flights from selected sites to support blocked passengers, with other updates to share soon.
“We understand the uncertainty that this situation may have caused and want to make sure that our team is there to help you. The costs of change and cancellation are canceled for the reservations made during this period. If customers had to fly in or outside the airports affected, they can now choose to travel
where to another neighboring airport without any additional load. This flexibility is available in our network for eligible reservations. We also plan to operate rescue flights to support blocked passengers and share updates as these plans are confirmed, “airlines said in a statement.
In the middle of increased tensions between India and Pakistan, a total of 32 airports were closed for civilian flights until the morning of May 15. Air India and Indigo have confirmed on X (previously known as Twitter) that their flights to certain airports will continue to be canceled. The closure, in fact until 05:29 on May 15, has an impact on key airports such as Chandigarh, Srinagar, Amritsar, Ludhiana, Bhuntar, Kishengarh, Patiala, Shimla, Dharamsala and Bathinda. In addition, strategic locations like Jaisalmer, Jodhpur, Leh, Bikaner, Pathankot, Jammu, Jamnagar and Bhuj are among the airports affected by this temporary suspension.
Airports Authority of India (AAI) and the relevant aviation authorities have published a series of opinions to aviators (NOTAM) announcing the temporary closure of these 32 airports in the north and west of India for all civilian flight operations from May 9 to 14 for operational reasons.
Previously, 24 airports near the borders of Pakistan or important defense bases were closed for civilian flights until May 10, which was then extended until May 15.
Here is the full list of closed airports:
Adhampur
Ambala
Amritsar
Awantipur
Bathinda
Bhuj
Bikaner
Chandigarh
Halwara
Hindon
Jaisalmer
Jammu
Jamnagar
Jodhpur
Kandla
KANGRA (Gaggal)
Keshod
Kishangarh
Kullu Manali (Bhuntar)
Leh
Ludhiana
Mundra
Naliya
Pathankot
Patiala
Porbandar
Rajkot (Hirasar)
Sarsawa
Shimla
Srinagar
Thoise
Uttarlai
India imposed a ban on Pakistani airlines to use its air space on April 30 as reprisals for the Pahalgam terrorist attack on April 22, which has cost 26 individuals. In response, Pakistan has implemented a similar ban on Indian carriers.