Gerri Willis of Fox Business reports how a pricing war between the United States and China can affect retail products and businesses that are moving on the global markets.
The self-prime checks and target buyers are not satisfied.
The target pulled the sheet On many of her check machines. The retailer has announced that he would now limit self-checking to customers with 10 articles or less. Those who have more complete trolleys will be sent to the prevailing cash registers, that the company says that it develops to improve efficiency.
According to TargetInternal pilot tests have shown that the new strategy has improved speed and customer satisfaction in certain stores.
But industry experts claim that theft is a major reason behind the change.
Two Walmart stores delete check machines while retail giants rethink the self-service option
Customers using self-verrifiable kiosks at Target in Manhattan, NY (Lindsey Nicholson / UCG / Universal Images Group via Getty Images / Getty Images)
The objective was struggling with amazing losses due to what retailers call “narrowing”, a term that includes Shooting and inventory flight errors. In 2023, the company reported nearly $ 500 million in losses related to the reduction compared to the previous year, according to Business Insider.
In a dramatic case that drew national attention, a Californian woman was found guilty of having stolen more than $ 60,000 in Target stores using check machines during a 100 -visation criminal trip. ABC7 news reported Whether it would scan items, inserts a small room or an invoice and would simply come out through the door.
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Globaldata retail analyst Neil Saunders told CBS News Self-Checkout “is an area of ​​the store that people can steal things” and that retailers like Target reduce it to reduce the losses related to theft.
Buyers do not take the change lightly. Platforms and social media forums broke out with complaints concerning long lines and declining convenience.
Self-treatment occupied in a target store in Queens, ny (Lindsey Nicholson / UCG / Universal Images Group via Getty Images / Getty Images)
A Reddit user named @ jxbermudez72 posted a photo of a local store with a gaping space where the checking machines were formerly.
“The target that I live almost completely got rid of the self-cash,” wrote the user.
On X, another buyer has evacuated, “Target turns into Walmart. Sixteen tracks. A cashier. Mile length line for self-truth. Why?!”
Many customers say they prefer the autonomy and speed of digitizing their own articles. A Redditor wrote: “It’s a shame. I hate having to go through a usual register. I prefer self-truth each time.”
Despite the backlash, Target is not the only retailer to take a red pen for self-truth.
A customer at the car of a store targets in Queens, ny (Bing Guan / Bloomberg via Getty Images / Getty Images)
Walmart has deleted control of selected locations, including stores in Shrewsbury, Missouri and Cleveland. A company spokesperson said that these decisions were based on customer and employee comments and that the replacement of kiosks with dominant tracks would improve the quality of the services.
Dollar General has also been reduced. The company announced in April that it would eliminate the self-truth of 300 of its stores with the most flight. In other places, it limits the use of self-treatment to five elements or less.
| Teleprinter | Security | Last | Change | Change % |
|---|---|---|---|---|
| Tgt | Target Corp. | 97.37 | +1.40 |
+ 1.46% |
Meanwhile, five below almost completely remove the self-truth. As CEO of five below in 2024, Joel Anderson said During a profit call That most locations would use the associated assisted boxes, especially those prone to theft. The company also adds reception checks, more staff and security guards. Anderson has since resigned from the company.
According to The National Federation of RetailAmerican retailers lost around 112.1 billion dollars to shrink in 2022. In New York, display flight reports jumped from 64% from 2019 to 2023, based on data from the Criminal court.
Comments of comments about a Target magn’sization in Albany, California. (David Paul Morris / Bloomberg via Getty Images / Getty Images)
Online markets like eBay and Facebook Marketplace have fueled the resale of stolen goods. These platforms, as well as unregulated pawn operations, have created a booming shaded economy that feeds on organized retail flight.
During the height of COVVI-19 pandemicCheck machines have increased in use because customers have requested minimal contact with others. But now that the urgency of public health has faded, appetite has an appetite for non -monitored payment kiosks. Many retailers seem to give priority to the reduction in the reduction of narrowing compared to self-service convenience.
Target did not immediately respond to the request for comments from Fox Business.
