After employer.com Bankruptcy Bank Bank acquired in bankruptcy In a fire sale at the end of last year, CEO Jesse Tinsley prompted On LinkedIn and elsewhere to honor the payments of past customers.
“We honor all the prepaid bench services even if we will not have the income directly ourselves,” said Tinsley said in an interview With the founder and investor Julian Weisser.
But some bench customers say they are billed to obtain books or income statements for which they have already paid.
A trial Ranked Tuesday by the bench customer, Qorum says that the bench required that it will be paid to obtain its 2023 income declaration, although it has already paid the service under the former bench owners.
“The defendant Jesse Tinsley made false negligent statements when he falsely declared that the employer.com would honor prepaid bench services,” said the trial.
Another customer, who asked for anonymity, was shocked to learn that they had to renew their subscription to obtain accounting books terminated when they paid for this service two years ago, according to the correspondence seen by Techcrunch.
When they questioned it, a representative of the bench told them that “bench 2.0” has no affiliation with previous obligations and that the employer.com could not deal with unpaid work.
The employer’s CMO Matt Charney strongly disputes that Bench invoices for previously paid work. “We have been and honor prepaid services for our customers,” he said.
Charney also said that he had delivered this tax declaration in 2023 to Qorum without requiring additional payment. But the founder of Qorum, Andrew Pietra, told Techcrunch that he had to continue his subscription to obtain the return in the first place.
Under its previous property, the bench burned up to $ 135 million And was struggling to get the AI To replace human accountants. This led to long delays and large bunch of books that were still to be completed, according to former employees.
Multiple benches customers previously told Techcrunch that Employment.com also sent them opinions intended to make them click on a consent button which had given them reimbursements on prepaid services.
Many books and returns remained incomplete when the bench suddenly stopped on December 26 of last year. Employer.com, an American company, Announced plans To buy Canadian fintech less than 72 hours later.
The brutal collapse of Fintech was caused by a lack of liquidity after its main creditor, the National Bank of Canada, refused to lend it an additional $ 7.7 million in December 2024. The NBC had already granted $ 51 million in credit to the startup in difficulty, According to previous documents.
Ironically, it is the news of the sudden bench closure that led to its rescue. The company had previously bought itself but had not found a serious buyer, the deposit note.
