Lexus is again at the top of the ranks of the new JD Power vehicle reliability survey (VDS), but the owners of car on the whole make more complaints because the vehicles become more and more complex.
The JD Power VDS 2025, now in its 36th year, covers 184 specific problematic zones in vehicle categories, such as infotainment systems, diving assistance technology, the powertrain and interior and exterior characteristics, course of the first three years of property.
Toyota (TM) The Lexus brand has won the best vehicle reliability honors for a third consecutive year, with a score of 140 pp100 (problems for 100 vehicles). GM (GM) Buick Brand ranked the highest in the mass market segment, with a score of 143. Mazda (Mzday) arrived second with 161 and Toyota, at 162, arrived third.
At the premium end, Cadillac (169) ranks second behind the global winner Lexus (also a premium brand), with the Porsche d’Ar Germany (186) in third.
On the other hand, Volkswagen (285), Chrysler (282, Jeep (275), VW’s Audi (273) and Land Rover (270) suffered the most problems and classified in the last five. Tesla classified in the middle of the pack (209).
JD Power said that the VDS 2025 is based on responses of 34,175 vehicle owners of the 2022 model year after three years of ownership. The VDS differs from the initial quality survey widely followed by JD Power, which covers the problems dealing with the first year of ownership.
Overall, problems with software defects and the integration of personal devices (that is, the connection of Android iPhones and devices), as well as problems with rechargeable hybrid vehicles, owners In the grip of these cars bought in 2022. JD Power revealed that industry experienced a 6% increase in problems (12 pp100) a year ago.
“Although the increase in this year’s problems can be a thorn in the side of car manufacturers and owners, it is important to remember that today’s three -year vehicles have been built at a time when the ‘Industry was struggling with major disruptions, “said Jason Norton, director of comparative automotive analysis at JD Power. “The supply chain problems, record prices for vehicles and staff disturbances following the pandemic were problematic.”
Overall, the Toyota and GM products have received the most model level price, with six each.
The most reliable model throughout all brands was Toyota’s Avalon sedan, a full -size vehicle which, interesting, is not one of the best Toyota sellers. The best -classified compact car was Toyota Corolla, followed by the Kia Forte and Subaru Impreza. The premium segment had the faithful 3 series of the BMW at the top, with series 4 in second.
The intermediate -sized cars segment had the best -selling camry to high -level honors, followed by Nissan’s Altima and the Hyundai Sonata. The Chevrolet Corvette had the highest scoring in the high -end “sporting” car segment.
