Maruti Suzuki India Limited on Wednesday said that the company had served more than 24.5 Lakh vehicles in a single month, the highest in its history in May. This implies a paid service, a free service as well as repairs.
According to the automaker, 170 vehicles were served and delivered per minute, and three vehicles were served and delivered per second.
Currently, Maruti Suzuki has more than 5,400 service networks across the country. During fiscal year 25, the company sold record vehicles of 22.34 Lakh.
“Good quality after-sales service is essential to maintain the health of vehicles, leading to delicious experience of car possession and strengthening customer retention. Takeuchi, Managing Director and CEO, Maruti Suzuki India Limited.
In particular, while the automaker is preparing to launch its first EV, E-Vitara, in September of this year, Maruti Suzuki seeks to actively extend its after-sales network for EV. “It will also help our launch of VE.
To improve service operations, Maruti Suzuki has implemented chatbots and vocal robots led by AI.
