The CEO of Salesforce, Marc Benioff, appears at the World Economic Forum in Davos, Switzerland, January 23, 2025.
Halil Sagirkaya | Anadolu | Getty images
Dirty Wednesday, quarterly revenues weaker than expected and estimated published a forecast which did not succeed in the estimates of the analysts. The share price slipped 3% in prolonged trading.
Here is how the company did in relation to the LSEG consensus:
- Profit by action: $ 2.78 adjusted vs $ 2.61 expected
- Income: $ 9.99 billion against $ 10.04 billion expected
Income increased 7.6% compared to a year ago during the quarter which ended on January 31, according to a statement. Net profit reached $ 1.71 billion, or $ 1.75 per share, compared to $ 1.45 billion, or $ 1.47 per share, a year earlier.
The main category of subscription and support income was the service, at 2.33 billion dollars. The figure increased by approximately 8% and lower than the consensus of $ 2.37 billion among the analysts interviewed by Visible Alpha. In the sales category, Salesforce generated $ 2.13 billion in revenues, up 8% and also dragging the consensus of $ 2.17 billion alpha.
During the quarter, the company presented its second -generation Agentforce Technology Agent of Artificial Intelligence, which answers employees in the Slack Team Communications application.
Salesforce said that he had concluded more than 3,000 paid transactions involving Agentforce since October. Agentforce was involved in 380,000 conversations via the Salesforce help website, humans being involved in 2% of cases, according to the press release.
“Many other suppliers talk about their agent capacities, but few are able to show that they really have a large-scale race,” said co-founder and CEO Marc Benioff at a conference call with analysts.
Agentforce will make a modest contribution to income during the year 2026, with a greater impact in the following year, said Amy Weaver, Salesforce’s outgoing Finance manager.
Benioff referred to an upcoming product in the field of information technology services, where Serve works.
The company has planned $ 2.53 to $ 2.55 in profit adjusted per share for the first tax quarter, with $ 9.71 billion to $ 9.76 billion in income. The analysts interviewed by LSEG had provided an adjusted profit of $ 2.61 per share, with $ 9.9 billion in income.
For the year 2026, Salesforce targets $ 11.09 to $ 11.17 in profit adjusted per share over $ 40.5 billion to $ 40.9 billion in income, which implies growth of 7.4%. The LSEG consensus was for a profit adjusted per share of $ 11.18 out of $ 41.35 billion in income.
Since the fence on Wednesday, Salesforce shares have dropped by around 8% so far in 2025, while the S&P 500 index has gained approximately 1%.
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