If you’ve tried using Xbox Cloud Streaming and experienced issues loading games or unexpected disconnections, you’re not alone. Microsoft’s game streaming services have been experiencing issues since Thursday and are still not fully back online 24 hours later.
Users on r/xcloud, the subreddit dedicated to Xbox Cloud Gaming, have reported unusually long wait times to load a game, stretching a supposedly instantaneous process into 50 minutes. or wait longer. On Microsoft status pagesays the company “you may have difficulty starting cloud games or be unexpectedly disconnected from a game after it starts.”
We are aware that users may experience issues launching Cloud Gaming titles. We appreciate your patience and please look here or on our status page for updates. https://t.co/kQKp1MgssY
– Xbox Support (@XboxSupport) December 26, 2024
Microsoft recognized that Xbox Cloud Gaming was experiencing issues on Thursday, and followed today saying that “users may experience an incorrectly high wait time when trying to launch a cloud gaming title”, but that the company expects everyone to be able to connect faster than that. It’s unclear if this means the issue is fixed, being fixed, or what the problem was in the first place, but Engadget has reached out to the company for information and will update if we know more.
Xbox Cloud Gaming has experienced outages in the pastbut any kind of problem with the service is more serious in light of the “It’s an Xbox” marketing push, which made the ability to stream Xbox games virtually anywhere a core benefit of using the company’s platform.
